About Us

Fashion Aero - Business Transparency

Who We Are

Fashion Aero is a dynamic, U.S.-based online fashion brand offering high-quality, trendy, and affordable streetwear and women's clothing. Founded by Rana Sharaz Ahmad, we are focused on the United States market and committed to blending style and accessibility for all our customers.

Our Mission

We empower women to feel confident and stylish every day by providing reliable service, transparent policies, and regular new arrivals.

Contact Information

We're committed to providing you with excellent support. You can reach us through any of the following contact methods, including our Live Chat:

Business Address (For legal and advertising purposes):
2768 Jackson Ave, Tracy, CA 95377, USA

Email Support: info@fashionaero.com
Phone Support: +1 (609) 377-9352

Shipping Policy (GMC Compliant)

Our fulfillment process is structured to provide value. Orders are processed from our US facility in Tracy, California, or directly from our worldwide fulfillment partners.

Delivery Time (USA Orders)

  • Order Processing Time: 1 to 3 business days. (Orders placed on weekends or holidays are processed the next business day.)
  • Standard Shipping Time: 8 to 15 business days.

Total Estimated Delivery Time: 9 to 18 business days.

Shipping Rates

We offer one simple, flat-rate shipping option for all orders:

Shipping Method Estimated Delivery Time Cost
Standard Shipping (US) 9 – 18 business days $10.00 USD


Return & Refund Policy (GMC Compliant)

Return Window

We accept returns within 30 days of delivery. This is done to ensure customer satisfaction.

Return Conditions

  • Items must be unused, unwashed, with all original tags attached, and in the same condition that you received them.
  • Certain items (personalized or final sale) are not eligible for return.

Return Address (For products only)

All products must be returned to our designated US warehouse address:
17300 Railroad Street, Unit D, City of Industry, CA 91748, USA

Refunds

Refunds are processed within 5–7 business days after the returned item is received and inspected. The refund will be credited back to your original payment method. Exchanges require placing a new order.

Privacy Policy

We collect: Name, email, shipping/billing address, phone, order details, browsing data.

  • We use this info to process orders, communicate, improve services, and send marketing emails (you may opt-out anytime).
  • We do not sell personal data; shared only with trusted service providers to fulfill your order.
  • We protect data with SSL encryption and industry-standard security measures.
  • You can access, correct, or request deletion of your personal data at any time.